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Course
Introduction to Action Selling (AS0)
K.) Sales & Business Skills
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1) Action Selling
Introduction to Action Selling (AS0)
Act 1: Commitment Objective (AS1)
K.) Sales & Business Skills
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1) Action Selling
Act 1: Commitment Objective (AS1)
Introduces sales call planning utilizing commitment objectives to gain feedback from the customer in the form of agreements that move the sales process forward. This course is geared to anyone who works in support of customers. Modules 1-3...
Act 2: People Skills (AS2)
K.) Sales & Business Skills
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1) Action Selling
Act 2: People Skills (AS2)
Understand people skills as the first buying decision a customer evaluates when making major decisions and how to use them to make positive first impressions and develop a trusting relationship. This course is geared to anyone who works in...
Act 3: Asking the Best Questions (AS3)
K.) Sales & Business Skills
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1) Action Selling
Act 3: Asking the Best Questions (AS3)
Want a better answer? Ask a better question! Our ultimate goal in Asking the Best Questions is to identify a way to differentiate ourselves from the competition through our relationship with customers (or vendors). We can do this by gathering...
Act 4: Agree on Needs (AS4)
K.) Sales & Business Skills
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1) Action Selling
Act 4: Agree on Needs (AS4)
Identifies how quality, open-ended, needs-based questions that back-track to your product’s known benefits places you in a stronger position to make a sale.
Act 5: Sell the Company (AS5)
K.) Sales & Business Skills
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1) Action Selling
Act 5: Sell the Company (AS5)
Act 6 Sell the Product (AS6)
K.) Sales & Business Skills
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1) Action Selling
Act 6 Sell the Product (AS6)
Employs tie-backs to the customer’s expressed needs to demonstrate features and benefits of your solution..
Act 7: Ask for Commitment (AS7)
K.) Sales & Business Skills
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1) Action Selling
Act 7: Ask for Commitment (AS7)
Identifies the importance of asking for commitment, identify critical buying signals, and handle stalls and objections.
Acts 8 and 9: Confirm the Sale (AS8)
K.) Sales & Business Skills
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1) Action Selling
Acts 8 and 9: Confirm the Sale (AS8)
Teaches how to avoid cancellations by effectively dealing with buyer’s remorse and how to reflect on your sale’s progress and make corrections.
Writing and Phone Communication Skills (BU101)
K.) Sales & Business Skills
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2)Business Communications
Writing and Phone Communication Skills (BU101)

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